While You're on Sale

Managing and Editing Your Event

• How can I make changes to an existing ticket with assigned seating enabled?
• Switching organizations or regions
• Managing your ticket types
• Where can I view all of my events?
• How can I make changes to an existing ticket without assigned seating enabled?
• How can I edit or delete events?

Helping Ticket Purchasers

• How do I process a refund?
• How can I resend a ticket purchaser their tickets and receipt?
• How do I change a ticket purchaser’s email?
• Ticketing Customer Service Tools Overview
• How do I cancel a ticket transfer?
• Can a ticket purchaser split the payment method for a ticket purchase?

See all 13 articles

Ticket Sales Reporting

• How can I get a list of app users and non-app users who have tickets to my event?
• How to download reports
• Using Dashboard
• How can I see customer data or email addresses?
• How can I view ticket sales for my event?
• What ticketing reports are available?